|
Support level
|
Response time
|
Communication channel
|
Availability
|
|---|---|---|---|
| Basic | As soon as possible | Communication channel | 8am-12:30pm / 1:30pm-6pm |
| Advanced | 4h | Communication channel | 8am-12:30pm / 1:30pm-6pm |
| Premium | 2h | Communication channel | 5d/7 |
Example over 12 months for a 1TB VPS, with 6 months of backup
|
month
|
Uncompressed storage (TB)
|
Compressed storage (TB)
|
Price (CHF)
|
|---|---|---|---|
| 1 | 7 | 2.33 | 116.67 |
| 2 | 8 | 2.67 | 133.33 |
| 3 | 9 | 3 | 150 |
| 4 | 10 | 3.33 | 166.67 |
| 5 | 11 | 3.67 | 183.33 |
| 6 | 12 | 4 | 200 |
| 7 | 12 | 4 | 200 |
| 8 | 12 | 4 | 200 |
| 9 | 12 | 4 | 200 |
| 10 | 12 | 4 | 200 |
| 11 | 12 | 4 | 200 |
| 12 | 12 | 4 | 200 |